Privacy Policy

Effective Date: May 19, 2025

Introduction

Happy’s Tree Services Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book an appointment, or communicate with us via SMS, emails, or other channels.

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

- Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
- Booking Information: Details about your appointment requests or services booked.
- Communication Data: Records of communications you send to us or receive from us, including SMS and email.
- Usage Data: Website usage info such as IP address, browser type, pages visited, and time spent.

2. How We Use Your Information

We use your information to:

- Provide, operate, and maintain our services
- Process appointment bookings and service requests
- Communicate with you regarding your appointments, service updates, and promotions
- Improve our website, services, and marketing efforts
- Comply with legal and regulatory obligations
- Send marketing communications (with your consent, where applicable)

3. Opt-In Consent for Communications

By submitting your phone number and/or email through our website, booking form, or any other communication channel, you expressly consent to receive SMS and email communications from Happy’s Tree Services, including:

- Appointment confirmations and reminders
- Service updates
- Customer satisfaction surveys
- Occasional promotional messages

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message or clicking unsubscribe in any email.

A link to this Privacy Policy is provided at all points of data collection.

4. SMS and Data Usage

We collect and store your phone number and SMS history to:

- Ensure reliable communication
- Comply with laws and industry standards
- Improve customer experience

Your data will not be sold or shared, except to deliver services or comply with the law.

5. Disclosure of Your Information

We do not sell or rent your information. We may share it with:

- Trusted service providers (e.g., hosting, booking, communication platforms)
- Legal or regulatory authorities as required
- Others with your consent

6. Security of Your Information

We implement appropriate technical and organizational safeguards to protect your personal data. While no system is 100% secure, we take reasonable steps to maintain a high level of protection.

7. Your Rights and Choices

You may have the right to:

- Request access to your data
- Request corrections or deletion
- Object to or restrict processing
- Withdraw consent

To exercise your rights, contact us at info@happystreeservices.com.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website usage. You can control cookie settings through your browser. Disabling cookies may impact functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date and publish the updated version on our website.

10. Contact Us

Happy’s Tree Services Inc.
Email: info@happystreeservices.com
Phone: (213) 290-4589 / +1 (562) 332-4173
Website: https://www.happystreeservices.com